Question 1

How fast does Pest Tech Gel work?

Accepted Answer

Foragers usually feed within hours of application. Sightings peak on day 1 as the colony recruits to the bait, collapse within 24 to 36 hours depending on infestation level, and normally stop by day 7 — up to day 14 in heavy infestations.

Question 2

Does it kill the whole nest or just what I can see?

Accepted Answer

The whole colony. The gel uses a delayed-action active ingredient, so foragers return to harbourage before dying and the dose transfers through the population, including the brood and the queen in ant nests.

Question 3

Which pests does it treat?

Accepted Answer

German and Oriental cockroaches plus common household ants including black garden ants and pharaoh ants. The Targeted Spot Treatment Kit lets you choose the cockroach or the ant formula at checkout.

Question 4

Which kit should I buy?

Accepted Answer

Choose the Targeted Spot Treatment Kit for one room or an early problem, the Whole-Home Kitchen & Bath Elimination Kit for a full domestic treatment, and the Commercial & Heavy Infestation Bulk Pack for multi-zone or business premises.

Question 5

Where do I apply the gel?

Accepted Answer

Inside cracks, crevices, cupboard hinges, kickboard voids, behind appliances and around pipework — never on open worktops. Use pea-sized dots of about 0.25 g every 30 cm along an active run, following the placement map supplied with every kit.

Question 6

Can I spray insecticide as well?

Accepted Answer

No. Sprays repel insects away from bait points and stop the colony transfer effect. Use the gel on its own and keep sprays away from baited areas.

Question 7

How often do I reapply?

Accepted Answer

Replace any dot that has been fully consumed within 48 hours during the first week, then check weekly. Undisturbed bait keeps protecting the treated area for up to six months.

Question 8

Is it safe around pets and children?

Accepted Answer

Yes, when applied as directed. The gel is a non-volatile paste applied in tiny amounts inside voids, so there are no fumes and no need to leave the property. Keep dots out of reach, wipe smears with warm soapy water, and store the tube capped and out of reach. Always read the label before use.

Question 9

Do I need to empty cupboards or cover food?

Accepted Answer

No. Because application is targeted and fume-free, kitchens stay usable. Keep bait out of food-contact surfaces and wipe any accidental smears.

Question 10

How fast is delivery?

Accepted Answer

UK delivery is free on every order and ships express, typically arriving in 1 to 3 working days. Worldwide shipping is available and delivery windows are shown by postcode in the delivery estimator on the cart.

Question 11

What does the 30-day colony elimination guarantee cover?

Accepted Answer

If the colony is still active 30 days after you have applied the gel as directed, contact info@pesttechcenter.com with your order number and we will make it right under the terms set out on our Returns & Guarantee page.

Question 12

Can I pause or cancel a subscription?

Accepted Answer

Yes. Subscribe & Save orders can be paused or cancelled at any time — email info@pesttechcenter.com and we will action it before your next dispatch.

Question 13

Is UK delivery really free?

Accepted Answer

Yes. Every UK order ships free with tracked express delivery, typically arriving in 1 to 2 working days (2 to 3 for the Highlands, Islands and Northern Ireland). Orders placed before 2pm on a working day are dispatched the same day.

Question 14

Which kit do most UK households buy?

Accepted Answer

The Whole-Home Kitchen & Bath Elimination Kit covers a typical UK two or three bedroom home — one 60 ml standard tube plus one 60 ml Advance Formula tube, enough for kitchen, bathroom and utility in a single round.

Question 15

Can landlords, HMOs and letting agents use this?

Accepted Answer

Yes. Gel bait is the standard approach for flats, HMOs and blocks because it clears shared harbourage without evacuating tenants. Treat every affected unit plus the risers and bin store in the same round and keep a record of product, batch, date and locations.

Question 16

Can a UK restaurant or takeaway use it while trading?

Accepted Answer

Yes. The gel is odour-free with no fumes and is applied inside voids and cracks, so service continues during treatment. Commercial premises usually start with the Commercial & Heavy Infestation Bulk Pack so every zone is baited in one round.

Question 17

Do you ship worldwide?

Accepted Answer

Yes. We ship tracked worldwide. Europe is £9.95 and typically arrives in 3 to 5 working days; the rest of the world is £14.95 and typically arrives in 5 to 10 working days. UK delivery stays free.

Question 18

What currency am I charged in, and will my bank convert it?

Accepted Answer

All prices and checkout are in GBP. Your card issuer converts to your local currency at its own rate on the day, so the amount on your statement may differ slightly from the GBP total shown.

Question 19

Will I pay customs duty or import VAT?

Accepted Answer

Orders shipped outside the UK may attract local import duty or VAT, which is set by the destination country and collected by the carrier or customs on arrival. Those charges are not included in our shipping price.

Question 20

Does the 30-day guarantee apply outside the UK?

Accepted Answer

Yes. The 30-day colony elimination guarantee applies to every order worldwide. Email info@pesttechcenter.com with your order number and what you applied where, and we will make it right under the terms on our guarantee page.

Question 21

Does the gel work on cockroach and ant species outside the UK?

Accepted Answer

Yes. German, Oriental, American and brown-banded cockroaches all feed on the same bait matrix, as do common household ants including pharaoh ants and other sugar-feeding species. Application and dosage are identical in any climate — keep bait out of direct sun and wet cleaning zones.

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